I’m working off some bad financial karma this week, I guess.

We’ve had a situation during our transition from Netbank to ING Direct where for the last week, we’ve had no checking account available to us to pay bills. The one that has the money (ING Direct) is locked because I forgot about a $18.00 check written to the Boy Scouts back in September that just got cashed on the old Netbank account right before a Netbank-ING Direct transfer went through for the last of the cash in the Netbank account.

The upshot of which is that it triggered some automated-fraud-detection thingy at ING Direct (even though it’s essentially an intra bank transfer since they ARE Netbank now), and they locked the only checking account we have available for an undetermined number of days, it’s been 5 so far. No, they can’t tell me when it will be available. No, there’s no way to get it unlocked so I can pay my mortgage. No, there’s no one I can talk to about this. No, they have no ideas about how to get the money in my savings account transferred out to pay the mortgage on time. No, they simply can not help me. They are awfully sorry, though. Don’t I have some other checking account at another bank I could use?

Not yet, no. But soon.

Luckily, I called the mortgage company, and they were able to do a wire transfer out of our ING Direct savings account to cover the payment today. Whew.

So, in summary, Boo, ING Direct, boo.